2016 - 2017

Role

Experience Designer, R/GA

Services

Web

Verizon BrandCentral

I was the experience design lead on a full redesign and re-platform of the Verizon brand guidelines and digital asset management site, responsible for conceptualizing and designing a personalized and adaptive navigational and architectural construct.

2016 - 2017

Role

Experience Designer, R/GA

Services

Web

Verizon BrandCentral

I was the experience design lead on a full redesign and re-platform of the Verizon brand guidelines and digital asset management site, responsible for conceptualizing and designing a personalized and adaptive navigational and architectural construct.

2016 - 2017

Role

Experience Designer, R/GA

Services

Web

Verizon BrandCentral

I was the experience design lead on a full redesign and re-platform of the Verizon brand guidelines and digital asset management site, responsible for conceptualizing and designing a personalized and adaptive navigational and architectural construct.

Problem

During my time at R/GA we were asked to build and launch a new brand style guide and digital asset management platform to be used by Verizon employees across all lines of business and sub-brands, by agency partners, and by third-party vendors and contractors.

Process

I led efforts to interview 20+ super users of the brand guidelines, audit 30+ existing brand guidelines documents across all platforms and sub-brands, and gather requirements from key product owners and stakeholders across the Verizon organization in order to define the underlying experience and platform strategy.

Outcome

We designed a flexible, personalized style guide site that fully serves the needs of a wide variety of users and can easily scale and adapt over time as Verizon migrates all the features and functionality of the legacy Brand Central platform to the new platform.